Refund Policy

Last Updated: November 2025

Thank you for choosing PostCapAI ("Company", "we", "our", "us"), operated by Mcode. This Refund Policy explains the circumstances under which refunds may be issued for our paid subscriptions or services.

1. Paid Subscriptions

PostCapAI offers subscription plans that renew automatically unless canceled. Payments are securely processed by Paddle. We do not store full payment information on our servers.

2. Refund Eligibility

PostCapAI follows Paddle's official 14‑day refund policy. This means customers may cancel their purchase and request a refund within 14 days of the transaction — without needing to provide a reason — as stated in Paddle’s Buyer Terms.

Refunds may also be issued in the following situations:

Refund requests submitted after the 14‑day window are generally not eligible unless required by law. All refund decisions are processed through Paddle and follow their policies.

3. How to Request a Refund

To request a refund, please contact our support team at:

Refund requests are typically reviewed within 5–7 business days. Approved refunds are processed by Paddle and will be returned via the original payment method.

4. Subscription Cancellations

You may cancel your subscription at any time via your account settings. Cancellation stops future billing but does not automatically issue a refund unless requested within Paddle’s 14‑day refund period.

5. Changes to Refund Policy

PostCapAI reserves the right to update this Refund Policy at any time. Continued use of the Service constitutes acceptance of any changes.

6. Contact Information

For questions regarding refunds, contact us at:
Email: abdelmalek.aitkaci@gmail.com
Website: https://postcapai.vercel.app/
Legal Owner: Mcode